HOW LONG WILL IT TAKE FOR MY ORDER TO DESPATCH?
All orders are set to despatch within 1-2 business days.
Orders that are placed on Saturdays & Sundays will be shipped out on Mondays.
All preorder products will have despatch times in description. We rarely list preorder products.
HOW MUCH DO I PAY?
All shipment costs are automatically added while checking out.
All international orders do not need to pay custom/dutie fees
Shipment's throughout the NZ Otago region are free.
HOW CAN I TRACK MY ORDER?
Once your order is despatched a tracking number will be sent to you via email.
Please allow time for order processing.
WHO DO YOU SHIP WITH?
Throughout New Zealand we ship via Post Haste or NZ Post and all international orders are sent via DHL.
INTERNATIONAL ORDERS, PLEASE READ
You may feel hesitant ordering from New Zealand due to our country being so far away. But please know that we make it our priority that our orders get to you in a timely matter and in safe hands. This is why we have opted to use DHL express on all international orders. All international orders come with a tracking number that will be sent to your email after the order has been processed.
If you have any questions regarding shipments, please contact us at