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REFUNDS

Our policy is valid for a period of 5 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 14 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.

REFUND REQUIREMENTS 

The following criteria must be met to qualify for a refund:

  • Unworn & unwashed 
  • Original packaging / labelling still intact

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

SHIPPING ITEMS 

In order to return an order, you must contact us first - Always happy to help. 

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

CONTACT  

If you are emailing with a query about an order please reach us at jepleureclothing@gmail.com or use the form below, thank you.